Privacy Policy

1. Introduction

Harbons’ Creative Solutions (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and store personal data through the Master Life Flow platform.

2. Data Controller

Harbons’ Creative Solutions
Wilson Road, Eastwood, NG163LY
Nottingham, United Kingdom
Email: contact@masterlifeflow.com

3. Information We Collect

We collect and process the following categories of data:

• Account Information: Name, email address, login credentials.

• Transaction Data: Payment status and metadata, but not card details.

• Newsletter Subscription: Email and consent records (double opt-in).

• User Activity: Downloads, purchases, and course enrolment data.

4. How We Use Your Data

We process your data to:

• Register and manage your user account;

• Fulfil product and service orders;

• Deliver e-learning and downloadable materials;

• Send newsletters (only upon double opt-in consent);

• Respond to queries via contact forms or WhatsApp.

5. Legal Basis for Processing

We rely on the following legal bases:

• Performance of a Contract – e.g., delivering purchases;

• Consent – e.g., newsletter sign-up;

• Legal Obligation – e.g., financial records retention.

6. Data Sharing

We do not sell or lease your personal data. Data is only shared:

• With our payment processors (e.g., Stripe, PayPal), for transaction execution;

• With service providers acting under our instruction (data processors);

• Where legally required or permitted.

7. Security

All data is encrypted during transmission using SSL/TLS protocols. We do not store or process card details ourselves; these are handled directly by certified payment processors.

8. Data Retention

Data is stored only as long as necessary for the purposes outlined or as required by law. Users may request data deletion at any time.

9. Your Rights

Under the UK GDPR, you have the right to:

• Access, rectify or delete your data;

• Withdraw consent;

• Lodge a complaint with the UK Information Commissioner’s Office (ICO).